They’re Talking About Us: Testimonials

Hats off to the Amway Grand Plaza! We could not have selected a better hotel for our conference. Those of us from Michigan were well aware of the many qualities of the Amway, but our out-of-state visitors were unfamiliar with it and Grand Rapids in general. They were stunned at the beauty of the hotel--I loved watching them walk into the green velvet Pantlind Lobby for the first time--and were very impressed with the rooms, the service, the staff, the food, etc. Many said the Amway was the nicest facility that had ever hosted the conference, and even better, many said they look forward to returning to the Amway and Grand Rapids. We couldn't have asked for anything more!
Ms. Brancato, Coordinator 2010 North American Association of State and Provincial Lotteries Conference

On behalf of the National Association of Postmasters, Sharon and I, we want to thank you for your part in one of our most successful national conventions. The professionalism and expertise of your staff was top notch! We received so many positive comments from our members; this convention will long be remembered as one of our best!
Mr. Rapoza, National President

As an association event planner for the last eight years, I can honestly say my partnership with the Amway Grand Plaza Hotel has consistently resulted in quality conference experiences for not only me, but for our staff, speakers and attendees alike. Tammy Dankenbring is a true visionary and advocate, and it�s an absolute pleasure booking meeting space with her. Likewise, Kelly Anes is the consummate professional � a true standout. She is attentive, detail-oriented and extremely organized; every meeting planner�s dream.
Mr. Wolowiec, Director, Education & Associate Partnerships
Health Care Association of Michigan


The Amway Grand Plaza Hotel was a joy to work with. I want to thank you all for your assistance in organizing The Arc Michigan Statewide Conference. On behalf of Arc members around the state, I want to extend my sincere appreciation to all the staff and in particular Tammy Dankenbring and her team who worked extremely hard throughout the weekend to ensure the event was a wonderful success. I would like to also say thank you very much to the staff at the front desk who took great care of us! The hotel was incredible and it made our work a lot easier knowing we had such a nice place to go back to at the end of the day. We hope to return to the Amway Grand Plaza Hotel again to hold similar events in the future.
Ms. Finn, Executive Director, The Arc Kent County

The Great Lakes Fruit, Vegetable and Farm Market Expo has had a long standing association with the Amway Grand Plaza. Our convention is held each December in Grand Rapids. The accommodations are first class and our working relationship with the staff is excellent. The last several years we have sold out the hotel for the convention. We look forward to returning each year.
Mr. Anthony, Michigan State Horticultural Society

On behalf of Region IV of NOBLE, I would like to take this time to personally thank you for all of your efforts and your assistance in making our 2010 NOBLE Regional Conference a great success. Joyce Miller and the staff were exceptional as usual and they should be commended.

The members were very satisfied with the services, accommodations and all of the other amenities that were provided by you and the staff. If this is just a sample of the things t come for the 2014 National Conference, all of the members will be pleased as well.

I value our business relationship with you and the Amway Grand Plaza and I really appreciate and wish to keep our personal friendship as we go forward.
Mr. McCowen, Jr., Region IV Vice-President NOBLE

Applause.... applause.... for Grand Rapids, site of the 37th World Conference and Exposition! Our nearly 1,200 religious meeting professionals found the city and the Amway Grand Plaza to be an expression of hospitality at its finest. The Amway Grand Plaza exuded charm and elegance...luxurious accommodations...fine restaurants...complete with �a caring and friendly staff who really epitimized the true meaning of service.
Dr. Woodring, RCMA Executive Director

Holding our conference in Grand Rapids was a very smart decision for our group. The professional and superior service provided by the Amway Grand Plaza Hotel and the entire Grand Rapids team has helped us have five extremely successful annual conferences. We look forward to many more!
Mr. Henderson, BPA State Director

The Amway Grand Plaza Hotel and JW Marriott Grand Rapids are beautiful facilities that offer outstanding service by exceptional staff.
Ms. Ormsby, Michigan Credit Union League

The Amway Grand has always been a preferred location for different events Plante Moran has had in the Grand Rapids area. They are true professionals and always willing to work with you to make sure your event is successful. The staff is very friendly and they go out of their way to make you feel welcome. They will work within your budget and can be very creative. It is a great hotel to have various events and you know it will always be successful.
Ms. Donahue, Plante & Moran, PLLC

Thank you so much for all you did to help make the 2008 National Association of Secretaries of State (NASS) annual summer conference in Grand Rapids a success!

Last month, we hosted more than 400 leaders from all over the country to Grand Rapids. Besides meeting to discuss important policy issues, our guests were treated to signature events at premium locations throughout West Michigan, quality family activities for kids and spouses, an informative luncheon program and gift bags upon their registration with the conference. In addition, the conference pumped more than $1 million into our state's economy.

Your contributions certainly helped make the conference special. Specifically, your professionalism in working with our staff is appreciated. Our guests truly enjoy their stay in your hotel, and your staff treated everyone with the utmost graciousness and respect. I heard many comments that your staff and facilities were among the best they had seen. Having so much positive feedback from our guests is a great reminder that we have much to be proud of here in Michigan!

Because of your help, we were able to put together a conference that lived up to its theme of "the Grand Adventure". We truly appreciate all you did to make it possible.
Terri Lynn Land, Michigan Secretary of State

We can tell you all about our venues and why we think Grand Rapids is the perfect place for a large-scale meeting or event, but we think it’s best to hear it from our guests and those who have planned events with us. Here’s what they have to say.

I want you to know that I am very pleased with the quality of service your staff provides. I sincerely appreciate your responsiveness and the way you conduct business. I have recommended your property to others because of my satisfaction with your service. I look forward to doing business with you for years to come.
Ms. Tower, Travel & Events Manager

The professionalism and exemplary customer service exhibited by the staff at the Amway Grand Plaza Hotel is unparalleled.

From the first contact with the sales department, our planning staff and guests are constantly impressed by the level of customer service provided. Their winning attitude is beyond "can-do"; it is "their pleasure"!

Our company has held meetings of all sizes over the past six years at the Amway Grand, from 5 to 300 people - all with the same outcome - first-class accommodations, superb food, beautiful meeting rooms, and exceptional customer service. It is refreshing to find a hotel that still believes that the customer is the key to their business and it is evident at the Amway.

Wolverine Power Cooperative


The service and atmosphere you provided us in your meeting facilities enabled us to have a successful meeting, and we look forward to working with you in the future.

Ferris State University


You exceeded my expectations in every way: the food, the facility, the ambience, and especially the service. Please extend to your entire team from my entire team our heartfelt thanks for an unforgettable evening.

Public Museum Grand Rapids Michigan